Order will be shipped in 2-3 business days after placing order. It normally takes 3-7 business days to be delivered.
But we cannot deliver to the following areas of the US:
3. Puerto Rico
4. Armed Forces Americas
Thank you for your understanding.
After your order has shipped, we'll send you an email with a tracking number.
If you receive an email notification that the shipment has been shipped, unfortunately the address cannot be modified.
If you have not received an email notification of the shipment, please contact customer service to confirm that the address can be changed.
We try to make sure all your items reach you at the same time. Sometimes our products are not always sent together since different shipping options can be used, depending on the product. Once an item has been shipped, you will receive a shipment notification email.
Order and Warranty Questions
Hi. We currently only sell and ship to the US (excluding US territories), but hope to expand to other countries soon.We are working hard to expand into international markets but currently only offer ZEROZERO drones to consumers in the United States.
One V-Coptr Falcon；
One smart flight battery;
One remote control;
One pair propellers;
One UAV protective sleeve;
One gimbal protector;
One Type-C data wire;
One screwdriver assembly;
One landing gear;
One shoulder bag;
We accept the following payment methods:
During the effective warranty period of the product, we will provide free product warranty service. Warranty periods may vary for different parts of the product . See the Warranty page for details.
In the following three cases, you can apply for a return. See the return and refund policy page for details.
1. Within seven natural days after you receive the goods, if the product is not activated for use, it will not affect the secondary sales.
2. Within 7 working days of receiving the goods, it is found that the product has a performance failure that is not artificially damaged.
3. The product has been exchanged once, but there are still quality problems that are not caused by human beings.
Yes, it does have the AEB (Auto Exposure Bracketing) mode.
Equipped with three-axis PTZ, it can keep the balance of UAV camera in the air, so as to take high-quality photos and videos.
Tests show that the life of Falcon motors is 20 times that of ordinary motors of the same model. In current market, you’ll find most ordinary servos only supply dozens of hours.
In order to support Falcon's long battery life and high torque output, we use mini high precision servos with custom metal gear and shafts. The gear is built by metal injection molding process with reliable and durable materials. The strength and life of the gear are much higher than ordinary machined metal teeth. With special material brushes, motor brush wear is greatly reduced.
At the same time, we also use the self-developed steering gear algorithm to directly obtain the angle feedback from the flight control terminal and directly control the power output inside the steering gear. We have formulated a closed-loop control design to grasp all the states of the steering gear and combine it with the overall flight Control demand to control output, reduce pressure on steering gear.
During high speed flight, the folding position of wings will be subject to a push back power, the buckles are to prevent the arm from rebounding. After wings unfolded, the buckles are auto locked to effectively ensure flight stability.
Falcon’s normal temperature range is from 0 ℃-40℃.
1. When you use it in low temperature, we suggest to warm battery up to 10 ℃ before flight. Just like other electronics, Falcon’s battery life will be shortened in cold environment.
2. When you use it in high temperature, Falcon’s heat-removal system will ensure the air cycle during flight, which help reduce battery temperature and make sure normal flight.
110 min for single battery.
Max Speed of going forward & backward: 20 m/s
Max Speed of going upward: 5 m/s
Max Speed of going downward: 3 m/s
It can resist Grade 5 wind at max (approximately equal to 10 m/s).
8GB internal storage.
Max Capacity of External microSD Card: 256 GB.
Yes. Falcon ISO for video and photo is 100~6400.
No, it can’t zoom in and out.